Tuesday, December 12, 2017

Paul Bonyon Burger, Hayden Idaho

Wolfe Reviews Rating: 4

Paul Bunyan

Where do I begin?

If you ever want to visit a restaurant that embodies the opposite of every good business advice you've ever heard, visit Paul Bonyun Burgers in Hayden Idaho.

My Visit

The building is run-down with mismatched furniture. The pictures on the wall could be interesting if they told a story or had a coherency about them, but they just look plopped on, symmetrically covering spaces at even widths along the wall above the windows. Boring.

The signage is at least consistent, but not descriptive. White boards with black fonts (of slightly different sizes) cover the boards. I'll give them a few points for not being awful signs. But, I have no idea what a "Paul Bunyan" is as opposed to a "Double Whammy". I finally saw an letter sized paper on the counter at the register, explaining things, but that doesn't help me from back in line.

The guy yells, "Dub" (double, I assume?) half-behind him as I order. That's a bit distracting. I've seen this done in dinners, but somehow here it feels more disrespectful to my ears than it does a quaint part of the experience in this instance.

I ordered a combo, but I don't get my drink yet, I guess I'll go sit down?

As I look around, the condiments are placed (rather after-the-fact) on a rickety table with a sad table cloth. Nothing is labeled, but I can assume the ketchup is the one with red dripping out?

My number is called, couldn't remember what it was, had to look. The new trend is to ask for a name.

I walked up and my try is covered in spilled soda, including my fry/burger wrapper. Not much of a reaction from the counter-worker until I grabbed them and walked away without the tray. Then he said, "Oh sorry, did you want a new tray?"… It's OK buddy, I'm now guessing if the other trays are clean.

The food

This Double Burger is small for the price (the sign above said bigger beefier, I thought "than what?"). It was dressed with cheap American cheese (like the kind you unwrap from plastic sheets). The ketchup and mustard were squirted on unevenly to one side. It was small, did I mention that?

When I went to get a refill, the counter guy filled it up without question. However, while he did I read a small sign that said "$0.50 for same visit refills". I'm thinking to myself, is this 2017? Really, you put that up and you're still in business? Free refills are standard, and cost you next to nothing in food costs. And the drink cups are those sad little Styrofoam cups (which speak, cheap).

While I sat, they did a job interview in the far corner. Standard pathetic questions Corporate America stopped asking ten years ago. The candidate was barely out of the door before the interviewer said something that sounded like it could be disparaging about the candidate, and laughed. Then, the crew sat around the front counter and loudly complained about a drive through customers they had recently.

The total of a hundred things (explicit and implicit) send a single resounding message:
"We care more about saving a penny than making raving fans, which means we're out of business and just don't know it yet."

All that said… Would I go back? 

Since they are the only real fast-food within a short walk of my work, sure. I might, they'll do in a pinch, but if I had a car, I'd have gone elsewhere.

For all that, the burger wasn't bad. If it was between McDonald's and this, I might go here.




Note: My standards for service are high. I've spent a lifetime career studying books about providing high-quality service and quality standards. Books like Good to Great (Jim Collins), Raving Fans (Ken Blanchard & Sheldon Bowles), and others have made me hard to impress. That being said, I know my high standards and I try to give each establishment the benefit of the doubt. I try to provide an honest run through my experience. It could have been an unusually good or bad experience, it just was what it was.

My 1-10 Scale Standards (for my own memory so I can try to be consistent)(unless otherwise specified each applies to a single visit and is subject to change, up or down, next visit):

(1) Awful. They should close.
(2-3) Mostly bad, but they could recover, probably won't.
(4-6) Varying degrees of  "OK". I'd go again, if need be. I'm what Raving Fans calls "satisfied", which is a euphemism for someone who will choose another place if a better option comes along.
(7-8) I'm a Fan. Not a raving fan, yet, but a fan. I like. I'd go again. If asked where I want to go, this might show up on the list.
(9-10) I'm a Raving Fan! There's something special about this place that makes me want to go again and again.
(11+) Something happened that took my experience so over the top that it doesn't fit on a normal scale.

Darrell G. Wolfe

Storyteller | Writer | Thinker | Consultant | Multipotentialite


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Sunday, July 17, 2016

A Book Review:: The Girl Who Stole Tomorrow (S-Impact Book 1) Kindle Edition by D.B. McDowell (Author)

A Book Review:: 

The Girl Who Stole Tomorrow (S-Impact Book 1) Kindle Edition by D.B. McDowell (Author)


Book description: As Seeker 13, Alycia Saldevia is committed to her job fighting the seijin—an elemental race that decimated the surface of Vantros nearly 175 circuits ago. Since she was a child, Alycia dreamed of fighting back against the monsters that drove humanity underground. But her dreams are shattered when she makes a horrifying discovery. 

In the great tradition of  Ender's Game by Orson Scott Card, The Girl Who Stole Tomorrow takes you on an epic Dystopian adventure where nothing is as it seems, friends are enemies are friends, and the entire world unravels by the triumphant tragic end. 

At times a bit darker than my normal tastes would have allowed, a book full of this much loss somehow still manages to leave you feeling full of hope for tomorrow as each page turns.

The author, D.B. McDowell, does a marvelous job pulling the thread of the tapestry as it unravels through tragedy after tragedy, while weaving beneath the pages an end you don't expect.

There were two scenes in my mind that would make this a PG-13 read, not for younger audiences. IF this were a movie it might be rated higher, but the author does a good job of giving you enough, but not too much.

I typically like to give the good and the bad, but honestly... this was an amazing read. One of the best stories I've read in a very long time. 

Disclosure: I received a copy of this book for free with a request to review the book. The review is my open and honest opinion. Buy it on Amazon (Affiliate Link Here)


By Darrell Wolfe

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Sunday, June 12, 2016

Tiff’s Treat – Warm Cookie Delivery

Tiff’s Treat – Warm @ CookieDelivery.com is AMAZING!

  • 114 E John Carpenter Frwy Irving, TX 75062
  • Phone number(972) 889-7700
  • Yelp HERE

You know that smell of freshly baked cookies? It makes you feel all warm and fuzzy inside.

Several times in the past few weeks, my co-worker has had that smell emanating from her desk. Kindly, she's offered me a cookie.

It was warm, soft, breaks just right (not too hard, or too soft). It was literally the perfect cookie.

Seeing as Chocolate Chip cookies are quite literally in my top ten favorite things to eat.. I was in heaven for a few moments of an otherwise stressful day.

Come to to find out... this is a delivery service, not just something she brought from home.

You can order freshly made, still warm cookies to be delivered to your door (if you are in delivery range).

Their menu (here) includes more than just cookies. They also do Ice Cream, Brownies, and other deserts.

They have several delivery areas (here).

Needless to say... the creator of this business was a genius!

Great job Tiff's Treats!


By Darrell Wolfe

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Saturday, May 28, 2016

You're never too old for @ChuckECheese in #GrapevineTX!

You're never too old for @ChuckECheese in #GrapevineTX!
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#Artichoke in Bloom in #FortWorth

#Artichoke in Bloom in #FortWorth

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#Kincaid's Hamburgers, Southlake

#DrPepper sign @Kincaids Southlake Texas

Kincaid's Hamburgers is easily in my top 20 Burger Joints of all time...

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Thursday, October 8, 2015

Youth Baseball: YMCA - A great place to start

So my wife has wanted to get the kids into sports for a long time now, but it can be quite cost prohibitive, and time consuming. This is especially true when you just want to try it out, have some fun, and see if you even like it.

Where to turn?

We found an answer at the YMCA:
YMCA SportsThe YMCA Youth Sports philosophy is to allow kids to participate in a noncompetitive program with an emphasis on fun, development of character, and fair play.  

The season is short (time commitment solved), the cost is low ($55-$70 for several months play). My youngest has started first with baseball, he joined team 13, got a team color of Orange. Each team was assigned names after real league teams, so we were the Astros (who are actually doing quite well this year).

So how have they been doing? Well... I just keep thinking of the Sandlot kids. But they are having fun, and I think my youngest (and a few others) have a real knack for this kind of thing.

My oldest starts flag football in a few weeks... so more driving and practices are to come.

This has been a great experience, especially for someone like myself who isn't a big sports fan.

If you are looking for a place to have your kids play just for fun, or to get started cheap and easy, the YMCA might be your place!

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About Me

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I give you simple answers to complex questions, to keep you moving, growing, producing, creating, and becoming who you were always created to be.

My name is Darrell G. Wolfe (DG Wolfe if you're reading my fiction). I am a wealth of random information and I make complicated things simple. When people around me don't know the answer to some off-the-wall question, they often say: "Ask Darrell, he'll know!"

Darrell's Personal Mission Statement:
 I help creatives and creators find or fulfill their unique position of opportunity and influence (their Topos).

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